❤️ NHPRI Member Guide

NHPRI and Home Care: What You're Covered For

Neighborhood Health Plan of Rhode Island (NHPRI) covers in-home care services for eligible members. Here is what your plan includes and how to use your benefits.

Verify Your NHPRI Benefits: 401-402-0076

What Is NHPRI?

Neighborhood Health Plan of Rhode Island (NHPRI) is a nonprofit health insurance plan serving Rhode Island Medicaid members. It is one of the primary managed care plans for people enrolled in RI Medicaid (RIte Care), including the Long-Term Services & Supports (LTSS) program.

If you are enrolled in RI Medicaid and your plan is through NHPRI, your home care services including personal care, homemaker services, and CNA care are covered through NHPRI's LTSS benefit.

In Home WellCare is an NHPRI-approved home care provider, which means we can accept NHPRI Medicaid for eligible members — at no cost to you.

Home Care Services Covered by NHPRI

Personal Care

Bathing, dressing, grooming, and hygiene assistance from trained CNAs or HHAs

Homemaker Services

Meal preparation, light housekeeping, laundry, and grocery support

Companion Care

Supervision, social interaction, and safety monitoring at home

Respite Care

Temporary relief for family caregivers, giving you a break when you need it

Behavioral Health Support

In Home WellCare has 30+ specialized CNAs trained in behavioral and mental health care

Skilled CNA Services

Certified Nursing Assistants for higher-level personal care needs

How NHPRI Home Care Works

1

NHPRI Authorizes Care

Your NHPRI care coordinator assesses your needs and authorizes a set number of home care hours per week.

2

You Choose Your Provider

You have the right to select your preferred home care agency. Ask for In Home WellCare — we're NHPRI-approved and CHAP accredited.

3

Care Begins, NHPRI Pays

Your caregiver starts on your schedule. NHPRI pays us directly and there is no charge to you for covered services.

Am I Enrolled in NHPRI?

If you have Rhode Island Medicaid (RIte Care), you are enrolled in a managed care plan. NHPRI is one of the plans available. To check which plan you're in:

  • Check your Medicaid card — your plan name is usually listed
  • Call RI Medicaid Member Services at 1-800-964-6840
  • Log in to your HealthSourceRI account
  • Call us and we can help you figure it out: 401-402-0076

Note: Even if you are not enrolled in NHPRI specifically, you may still qualify for LTSS home care through RI Medicaid via another plan or directly through EOHHS. Call us and we'll help you find the right path.

Why Families Choose In Home WellCare for NHPRI Care

NHPRI-Approved Provider

We are authorized to accept NHPRI Medicaid with no extra paperwork or billing confusion for you.

CHAP Accredited

We meet the highest national standards for home care quality — the same standards used by NHPRI to evaluate providers.

30+ Behavioral Health CNAs

Uniquely qualified to support members with depression, anxiety, dementia, or other behavioral health needs alongside physical care.

Family-Owned, RI-Based

We are not a franchise. Every caregiver is locally supervised, and you can always reach a real person when you call.

Bilingual Staff

We serve English and Spanish-speaking families throughout Rhode Island.

Official NHPRI Resources

For membership information, plan details, and official NHPRI resources:

Visit NHPRI.org

Use Your NHPRI Benefits for Home Care

Do not leave your benefits unused. If you have NHPRI Medicaid, you may already be entitled to free in-home care. Call us today and we will verify your benefits and get care started.

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